Randy Celaya

Randy Celaya is President and founder of The Coaching Bridge an organization that offers a variety of courses and coaching programs. Randy is a keynote event speaker, Certified Executive/Life Coach and Instructor with 18 years of support center industry experience.

Mr. Celaya has worked extensively with Help Desks and Call Centers around the world to develop, coach and train Professional to Director level positions in Customer Support, Critical Thinking, Team Building, and Problem Solving skills. Randy was critical in the conception of one of the Help Desk industries most recognized certifications.  Currently Randy is a core facilitator and instructor for HDI, the most recognized certification in the I.T. Industry. In 2007 Randy was asked to join The National Facilitator Database (NFDB) reserved for speakers who are among the best in the industry!